It is preferred and used by many major brands

Instagram

Instagram

Turn Instagram DM and Comment Management into Sales

Collect all your Instagram messages in a single shared inbox. Reply together with your team simultaneously, accelerate orders, and increase customer satisfaction.

References

Our References Who Use Instagram Channel Most Actively

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Instagram Business

Why Should You Use Instagram Business?

With Connexease Instagram integration, manage all customer requests coming through DMs and comments from a single screen. Establish instant connection with your followers, don't miss story replies, and grow your sales through social media.

Connect Instagram DM Now

Instagram DM is the most preferred communication platform for brands worldwide. A professional Instagram Business Account and Facebook Page connection are required for integration.

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Fastest Communication Channel

One of the most preferred communication channels today

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Direct Chat

People directly click on ads they see on Instagram and start chatting

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Sales and Conversion

With customer greeting flows in DM Automations, you provide the best experience.

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Customer Support

With bots of your choice, you can automatically resolve repetitive questions.

Workflows

Business Workflows That Can Be Done Via Instagram DM

It is possible to create end-to-end automated workflows with Instagram DM. Thanks to Connexease, Messenger ceases to be just a messaging channel; it becomes the center of sales, support, and operation processes.

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Automated Greeting and Routing Messages

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Transfer Customer Support Requests to Teams

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Targeted Delivery of Campaign and Announcement Messages

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Customer Data Transfer to CRM

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Post-Sales Satisfaction and Feedback

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Track performance with real-time reports

Features

How Do You Use It In Different Sectors?

Instagram Business and Instagram API can be used for different needs across many sectors.

E-Commerce

E-Commerce

Messages are automatically transferred, routed to relevant teams, and collected in a single flow. This ensures seamless and fast communication.

Who is it suitable for?
Order tracking
Instant response to support requests
Notifications, appointments, form collection
Automatic "Welcome", "Status update" messages
Retail & Commerce

Retail & Commerce

Messages are automatically transferred, routed to relevant teams, and collected in a single flow. This ensures seamless and fast communication.

Who is it suitable for?
Order tracking
Instant response to support requests
Notifications, appointments, form collection
Automatic "Welcome", "Status update" messages
Finance and Insurance

Finance and Insurance

Live chats are instantly transferred, routed to the right teams, and collected in a single flow. This ensures fast and uninterrupted support.

Who is it suitable for?
Instant customer support
Satisfaction scoring
Real-time sales routing
Health & Aesthetics

Health & Aesthetics

Messages and interactions are automatically transferred, routed to relevant teams, and collected in a single flow. This ensures fast and consistent communication.

Who is it suitable for?
Management of requests from Messenger
Quick response
Managing heavy message traffic during campaign periods
Education & Service Sector

Education & Service Sector

DMs and interactions are automatically transferred, routed to relevant teams, and merged into a single stream. This provides seamless and consistent communication.

Who is it suitable for?
Complaint responses
DM support processes
Brand reputation management
Quick response during crisis
Geleceğin İletişim Sistemi

Connexease is designed for fast and reliable customer communication.

Connexease is an enterprise communication infrastructure designed to take customer communication to the next level for brands.

Start using it right away

18h

Save Time

Automated responses and unified inbox reduce your teams' daily manual message management burden. More focus with less clutter.

7x

Gain Visibility

Customer history, channel information, tags, and records in one place. Make more accurate decisions with complete visibility.

1M+

Track Conversations

Connexease shows you real-time customer conversations from thousands of businesses. A continuously learning communication infrastructure.

4x

Respond Faster

Respond faster without switching between conversations. Speed is no longer an effort; it's a natural result of the system.

Customer stories

Take a look at real success stories.

Discover Case Study
Connexease and Tatil Tur Collaboration

Connexease and Tatil Tur Collaboration

Through our collaborative efforts with Tatil Tur company, Connexease has contributed to its transformation.

“Our ads that clicked on Instagram Direct generated 3.3 times higher sales than our benchmark; our ads that clicked on WhatsApp generated 2.9 times higher sales than our benchmark. Meanwhile, across the entire campaign, we saw a 36% decrease in cost per click and a 39% decrease in cost per lead.”*

Erkan Tokaküçük

CEO, Tatil Tur

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Frequently Asked Questions

You can find answers to the most frequently asked questions about Connexease Instagram Integration here. Contact us for support.

Connexease Instagram Integration | DM and Comment Management