Inbox
Manage customer messages in a single flow with Connexease Inbox.
Elevate customer experience with real-time communication, intelligent sorting, and team collaboration.
Our Customers Actively Using Inbox
One inbox. Aligned with your team. Business-focused
Inbox is a central communication hub that consolidates all customer messages regardless of channel, enabling teams to respond quickly. Inbox is like a "control center" especially for businesses managing high-volume communication.
Inbox
Message Search Feature
Find old messages, customer names, CRM IDs, or keywords in seconds by searching.
Inbox
Message Assignment
Assign incoming messages to team members with a single click. Confusion about responsibility ends, and every conversation gets a clear owner.
Inbox
Integrate All Channels at Once
View all channels as a single list. See which channel is busier, when messages increase... Full control is in your hands.
Inbox
Customer Information
View customer-specific information (segment, purchase history, items in cart, CRM ID, etc.) in the right panel of the chat screen. Personalized communication has never been this easy.
Inbox
Message Translation
You can view incoming messages in many languages using translation. It doesn't matter which language your customer is speaking.
Inbox
Quick Replies
The main issue where brand teams waste time: repetitive messages. Answer with pre-written replies in one click, and speed increases 5-fold.
Inbox
CRM ID
Customer records in your CRM automatically match with messages in the panel. No need to navigate between systems to identify a customer.
Connexease is designed for fast and reliable customer communication.
Connexease is an enterprise communication infrastructure designed to take brands' customer communication to the next level.
Get Started Now18h
Save Time
Automated responses and unified inbox reduce your teams' daily manual message management burden. More focus with less chaos.
7x
Gain Visibility
Customer history, channel information, tags, and records in one place. Better decision-making with complete visibility.
1M+
Track Conversations
Connexease shows you real-time customer conversations from thousands of businesses. A communication infrastructure that continuously learns.
4x
Respond Faster
Faster responses come from not switching between conversations. Speed is no longer an effort; it's a natural result of the system.
Take a look at real success stories.
Connexease and Tatil Tur Collaboration
Through our collaborative efforts with Tatil Tur company, Connexease has contributed to its transformation.
“Our ads that clicked on Instagram Direct generated 3.3 times higher sales than our benchmark; our ads that clicked on WhatsApp generated 2.9 times higher sales than our benchmark. Meanwhile, across the entire campaign, we saw a 36% decrease in cost per click and a 39% decrease in cost per lead.”*
Erkan Tokaküçük
CEO, Tatil Tur
Frequently Asked Questions
You can find answers to the most frequently asked questions about Connexease Inbox here. Contact support for assistance.
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